The hotel offers amenities for your comfortable stay and unforgettable experiences
Swift Issue Resolution
“Every time we had a request, the reception team handled it swiftly and efficiently, making our stay incredibly pleasant.” view full review
Delicious Breakfast
“The breakfast buffet was impressive with a variety of tasty items, and the coffee was delightful, setting a perfect start to the day.” view full review
Relaxing Pool Oasis
“The pool on the 8th floor was a refreshing retreat, complete with comfortable loungers and an inviting atmosphere to unwind.” view full review
Stylish Bathrooms
“The bathrooms were beautifully designed, and I loved the view from the bathtub, which made my relaxation time truly special.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Billiard tables
Sports trainer
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Garden Cross Road,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Garden Cross Road,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Al Muntazah Complex 212 Rd Jebel Ali
Gurunanak Darbar Sikh Temple
2.3
km
Mall
Ibn Battuta Mall
1.1
km
Elephant Clock
680 m
Jebel Ali Mosque
670 m
Ibn Battuta Mall
Ginger & Lace
720 m
mv 23003
830 m
85 20 D St - Dubai - Emirati Arabi Uniti
Masjid Musabah Bin Rashid Al Fattan
940 m
Dubai - United Arab Emirates
JBR Beach
4.3
km
Grand Megaplex Cinema & IMAX
1.0
km
Gurudwara Jabal Ali
1.6
km
Mall
Festival Plaza
1.6
km
Church
Saint Mary Orthodox Church
1.7
km
Church
Mor Ignatius Jacobite Syrian Orthodox Church
1.7
km
Church
St Mina Coptic Orthodox Church
1.7
km
Mor Ignatius Jacobite Syrian Orthodox Cathedral
1.7
km
Church
Christ Church Jebel Ali
1.7
km
Saint Mary Greek Orthodox Parish
1.7
km
Marina
Dubai Marina Yacht Club
4.0
km
Church
Dubai Evangelical Church Centre
1.7
km
Church
Mar Thoma Church
1.7
km
Church
St Francis of Assisi Church
1.8
km
Korean Church
1.8
km
Dubai Marthoma Church
1.8
km
Masjid Abdullah Ali Al-Chaafar
1.9
km
Mosque
Mosque Abdullah Ali Al Shaafar
2.0
km
imdaad discovery garden
2.0
km
Dhamani factory
2.8
km
Mosque
Masjid al Rahim Mosque
3.5
km
Discovery Gardens Pavillion mall
3.2
km
Nearby
Ibn Batuta Gate
170 m
Restaurants
Al Bahou
100 m
Movenpick Hotel Ibn Battuta Gate
Sicilia Restaurant
10 m
Movenpick Hotel Ibn Battuta Gate Dubai Adjacent to Ibn Battuta Mall
Yakitate
130 m
Ibn Battuta Mall
Pizza Hut
340 m
Jebel Ali Village Road P
Grand Saray
920 m
Jebel Ali The Outlet Village
La Brioche
660 m
Ibn Battuta Mall
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
complimentary breakfast
friendly staff
room not ready
repetitive dining options
7.4/10
Very good
Rooms
7.3
Location
7.4
Service
7.8
Dining
7.2
Guest reviews
7.4/10
based on 10 reviews
9.1
9.1/10 based on 2799 reviews
Jill
United Kingdom,
April
2024
6.8/10
The hotel offers beautifully designed rooms with modern amenities, providing a comfortable and relaxing stay. The service is efficient and professional, although there are instances of miscommunication. The location is convenient for business travelers near the free zone and Metro station, but lacks some aesthetic appeal. The dining options are limited but the hotel is close to various restaurants. Overall, a pleasant stay with some minor drawbacks.
Rooms
8.0
The rooms are beautifully designed with modern amenities and two toilets, ensuring a comfortable and relaxing stay.
Service
7.0
The service is friendly and professional, although some miscommunication issues occurred.
Location
6.0
The hotel is excellent for business travelers due to its proximity to the free zone and Metro station, but lacks aesthetic appeal.
Dining
6.0
The dining options are limited within the hotel, but there are many restaurants nearby at IBN Batuta mall.
Facilities
7.0
The facilities offer standard amenities for a comfortable stay.
Alex
United Kingdom,
April
2024
8.2/10
The hotel staff was amazing to compensate for the room not being ready; I enjoyed a complimentary executive breakfast. The housekeeping team was friendly, and the decor was stunning. The Ibn Batuta Suite was exceptionally nice.
Rooms
9.0
The room was not ready, but I was treated to an amazing executive breakfast free of charge. The decor of the Ibn Batuta Suite was extremely nice.
Service
9.0
The staff was very friendly and accommodating. They even helped rectify an overcharge issue promptly.
Location
8.0
The hotel is slightly far from central areas, but the surrounding atmosphere is excellent.
Dining
7.0
The dining experience was good overall, but the daily spread was somewhat repetitive.
Facilities
8.0
The hotel offered various services such as room service, car hire, and laundry.
complimentary breakfast
room not ready
Edmund
United Kingdom,
March
2024
7.2/10
My stay at the hotel was quite a mixed experience. The rooms were a good size, clean, and met my requests, but I did have an unpleasant encounter with one of the staff members regarding the room rates. Despite this, the polite staff made up for some of the shortcomings.
Rooms
8.0
The rooms were good size, clean, and as per my requests.
Service
7.0
The staff, in general, were polite and accommodating, which was a bonus during my stay.
Location
6.0
The hotel is a bit out of the way, but close to Ibn Battuta Mall, which was convenient for shopping.
Dining
7.0
The dining experience was satisfactory with a variety of dishes, although some found it repetitive after a few days.
Facilities
8.0
The hotel offers essential facilities and services for a comfortable stay.
Peter
United Kingdom,
March
2024
7.6/10
The hotel has some drawbacks, like outdated, stuffy rooms with maintenance issues, no complimentary breakfast or upgrade offers. On the bright side, the service is top-notch and the location is convenient for those who prefer a quieter environment near Ibn Battuta Mall and the metro. The dining experience is fantastic but comes at a premium price.
Rooms
5.0
The rooms are stuffy with no windows, old, and have maintenance issues like cracked sinks and drainage problems.
Service
9.0
The service is exceptional, with helpful and friendly staff who go above and beyond to assist guests.
Location
8.0
The hotel's location is very good, being next to Ibn Battuta Mall and the metro for easy access to attractions but a bit far from bustling areas.
Dining
8.0
The dining experience is fantastic but comes at a high price of AED 120 per person.
Facilities
The facilities are satisfactory; however, no specific details were provided.
Roger
United States,
November
2023
7.6/10
The hotel has a great location, offering walking distance to the mall and short driving distances to other places. The rooms are spacious, but they are starting to show signs of wear. The service was accommodating, especially the staff in the Executive lounge. The dining experience is better than most hotels in Dubai, though not exceptional. The hotel facilities are decent.
Rooms
7.0
The spacious rooms were loved for their location but are showing some weariness.
Service
8.0
The service was polite and accommodating, particularly the team in the Executive lounge, although there were some billing issues.
Location
9.0
The location is great, with the mall opposite and easy access to the beach via the shuttle service.
Dining
7.0
The dining experience is above average for Dubai hotels, but not exceptional.
Facilities
7.0
The hotel facilities are decent.
Roy
United Kingdom,
November
2023
6.6/10
The hotel is conveniently situated near Ibn Battuta Mall and the metro station, but it's a bit far from major areas in Dubai. The rooms are small and tired-looking, with persistent odors, and some were not ready upon arrival. The service quality varied from extremely responsive and friendly to unresponsive and frustrating at times. The dining experience ranged from good to average, with the staff making efforts to rectify mistakes. The hotel offers a pleasant location near the mall and metro station.
Rooms
5.0
The rooms felt small, had lingering odors, and looked tired.
Service
7.0
The service had mixed experiences, sometimes wonderfully responsive and friendly, other times unresponsive with poor communication.
Location
8.0
The hotel's location is convenient with proximity to Ibn Battuta Mall and the metro station, making it handy for shopping and commuting.
Dining
7.0
The dining experience varied from good to average, with efforts to rectify mistakes.
Facilities
6.0
The hotel facilities provided basic amenities and services without any standout features.
Fred
United States,
September
2023
8.2/10
The hotel was truly a luxurious experience, fit for sultans, with incredibly spacious and comfortable rooms. The breakfast buffet was a culinary delight, offering a wide array of choices. The valet parking service, however, was exceptional and saved the hassle of parking.
Rooms
9.0
The rooms were royally appointed and incredibly spacious, providing a truly luxurious stay.
Service
9.0
The service was impeccable, with attentive staff who graciously accommodated our needs throughout our stay.
Location
7.0
The location was convenient, especially if you enjoy having a huge mall nearby, although it felt a bit isolated from the downtown area.
Dining
8.0
The dining experience was exceptional, offering an extensive variety of food options that catered to every taste.
Facilities
8.0
The hotel offered a range of excellent facilities, including room service, valet parking, and tours/ticket assistance.
Henry
United Kingdom,
August
2023
7.8/10
Staying at this hotel was like a royal experience fit for sultans with a lovely, very spacious suite. The breakfast buffet was a sight to behold, offering an overwhelming variety that I called the 'breakfast bazaar. ' Valet service and card access added to the convenience. However, the late room cleaning at 7 pm was a minor inconvenience.
Rooms
8.0
The suite was lovely and very spacious, perfect for feeling like royalty.
Service
9.0
The service was consistently nice and hassle-free. I particularly loved the Moroccan theme throughout the property.
Location
7.0
The location, while a bit isolated, was fine for us, though a taxi was often needed to reach main attractions. The hotel's proximity to Dubai Mall and the Palm Jumeirah beach was convenient.
Dining
7.0
The cafe dining was brilliant and well worth the money, providing a satisfying meal that kept me going all day. However, the 5-star buffet experience was not up to expectations.
Facilities
8.0
The hotel boasted a wide array of services from room service to valet parking, enhancing the overall experience.
Spacious rooms
Late room cleaning
Ben
United States,
July
2023
6.4/10
My stay at the hotel had its ups and downs. On one hand, the rooms were not ideal for families with small kids due to their layout, with a hallway in between them, although the suite was impressive. On the other hand, there were some issues with the pricing and the attitude of the staff when discussing room availability. Despite these challenges, the hotel provided 24-hour lighting and had no sockets near the desk in the rooms.
Rooms
6.0
The rooms had some issues with the layout not being child-friendly and the lack of sockets near the desk.
Service
5.0
The service, overall, was a mixed experience. While some staff members like Mr Mostafa were helpful and professional, there were billing issues that were poorly handled, making things worse. Additionally, leaving my door open for multiple days was concerning.
Location
7.0
The location was not perfect but still manageable. It was a bit far from some attractions but close to a metro station and Ibn Batuta Mall.
Dining
8.0
The dining experience was pleasant, offering nice options in the downstairs area. The salads were particularly enjoyable.
Facilities
7.0
The hotel facilities were decent, with services like room service, car hire, and valet parking available.
John
United Kingdom,
April
2023
8.0/10
The hotel offers spacious and comfy rooms, with a musty smell in one of them, but the housekeeping staff were very friendly. The outdoor sitting area at night was lovely, and the decor was breathtaking. The service is top-notch, especially from Joan and Delia who are brilliant and supportive. The location is welcoming, with quick access to transportation options. The dining experience offers delicious options but lacks variety at times.
Rooms
8.0
The rooms were spacious and comfy, but one had a musty smell.
Service
9.0
The staff, especially Joan and Delia, are brilliant and very supportive.
Location
8.0
The location is very welcoming and offers quick access to transportation options.
Dining
7.0
The dining experience offers delicious options, but lacks variety at times.
Sofitel London St James
Club Jandia Princess
Theartemis Palace
Chokhi Dhani The Ethnic 5
Graceland Khaolak Beachfront Resort
Ibis Styles Haydock
The Windsor Trooper Pub & Inn
Silverstone Golf Club And Hotel
Kimpton Everly Hotel Hollywood By Ihg
The Landmark Bangkok
Balmer Lawn
Riu Plaza Berlin Am Kurfuerstendamm